Reframing Conflict
Reframing Conflict
He was cordial, polite, hospitable, and soft-spoken—traits that had helped him build a significant following over the years and gain influence in the church. However, he was also habitually critical of pastoral leadership. Before joining the church, he had played a central role in a church split across town. During deacon meetings, he was quick to express his opinions about what the pastor should preach, the church’s direction, and the unsatisfactory work of paid staff members.
This seasoned deacon had caused the previous pastor such significant distress that he tried to prevent him from serving as a deacon. Unfortunately, the pastor’s efforts were in vain, as the man returned to his role, causing the pastor’s blood pressure to rise with fear and anxiety before each meeting. The tension between the pastor and the deacon was never resolved, left to fester and infect the church with resentment and unresolved conflict.
When I became the pastor, I spent the first couple of years trying to build a relationship with the man who had caused so much heartache for the previous pastor. Despite my efforts, I soon began to experience his criticism. Most of his complaints centered around the worship music. Rather than avoiding him, I made an effort to sympathize. I listened to his concerns without arguing and tried to understand his perspective, recognizing that many of his previous pastors had taught him that if the worship music wasn’t from the hymnal and played on an organ, it was worldly and inappropriate for church services.
Reaching an Impasse
Though he appreciated my willingness to listen and understand, there was no reasoning with him about the music. At least once a month, he would come to my office to voice complaints about the music, the attire of new families who wore shorts to church, and any other changes happening.
We reached an impasse. I could either endure the same anxiety as the previous pastor or address the issue with a pastoral heart by encouraging him to understand better Jesus’ commands to love sacrificially (John 13:34) and to love the community selflessly (Matthew 22:39). I invited him to meet with me privately and gently brought up the issue. Humbly, I said to him:
A Call to Sacrificial Love
“Mr. Deacon, I love you very much, and I am deeply grateful for all your hard work and sacrifices here at Central Baptist. I understand that there are things you dislike and disagree with, and I hope you can see that I have been trying to meet you halfway. However, I need you to understand that the changes being made are not extreme or unbiblical. We are simply trying to be better missionaries in our community. The remodeling efforts, the variety of instruments used in worship, song choices, and adjustments to the church budget have all aimed to help us connect better with those in our community.”
He nodded but replied, “I understand you want to reach new families, but many of us who kept the church afloat during lean years prefer the way things were. We came here because of the music and the ministries, and now you’re changing all of that.”
“I understand,” I replied. “However, because you and others who feel this way are seasoned Christians, I need your help in being missionaries within this community. I need you to love this community and, at times, set aside your preferences for the sake of the gospel. This will be our approach to ministry moving forward: personal preferences will not guide our decision-making. Instead, we will focus on ‘What is best for the gospel.’”
Once again, he nodded as if he understood. I wish I could say this man remained with the church, but that simply isn’t how it went. He left about a year later to find a new church to meet his needs. However, this experience taught me valuable lessons about handling conflict in ministry.
Lessons on Conflict Resolution
In episode 257 of the Replant Bootcamp podcast, titled “Reframing Conflict with Mark Clifton,” host JimBo Stewart and guest Mark Clifton discuss the inevitability of conflict in church ministry and how to approach it as a gospel opportunity rather than something to avoid. Drawing from personal experiences and biblical insights, particularly from the book of Philippians, they offer practical advice for effective conflict resolution:
- Conflict Is Inevitable, But It’s Also an Opportunity
You can’t avoid conflict, especially when leading a church through revitalization. However, instead of seeing conflict as something to hide from, view it as a gospel opportunity. This is your chance to let the gospel do its transformative work within your congregation.
- Avoiding Conflict Can Lead to Greater Harm
While most pastors naturally want to avoid conflict, dodging it can lead to bigger problems down the line. Addressing issues head-on, with grace and wisdom, helps prevent larger divisions and misunderstandings.
- Reflect on Your Relationship with Conflict
If you find yourself drawn to conflict, it might be time to take a step back. Some individuals thrive on drama, which can be damaging to both them and their ministry. Honest self-reflection is crucial to ensure your motives align with your calling.
- Lead with the Gospel
Conflict is not just a hurdle; it’s a platform to demonstrate gospel-centered leadership. Approach disagreements with a spirit of reconciliation, aiming to restore relationships and bring healing through Christ.
- Embrace the Process
Reframing conflict isn’t about finding quick fixes. It’s about embracing a process that requires patience, prayer, and persistent gospel application. Trust that God is at work, even in the messiness of ministry conflicts.
A Resource for Further Learning
Conflict is not something to be feared but an opportunity to glorify God by applying the gospel in real and tangible ways. A wonderful resource for learning how to handle conflict is Tony Merida’s book, Christ-Centered Conflict Resolution: A Guide for Turbulent Times. Merida offers a biblically grounded framework for addressing and resolving conflict in a way that reflects the gospel and glorifies Christ. This practical and pastoral guide emphasizes reconciliation, humility, and gospel-centered living in the midst of disagreements.
Remember, conflict in ministry is inevitable, but it doesn’t have to be destructive. By addressing disagreements with grace, humility, and a gospel-centered perspective, leaders can transform moments of tension into opportunities for growth and unity. Remember, the ultimate goal is not to avoid conflict but to glorify God by fostering reconciliation and love within the church. With patience, prayer, and a focus on Christ’s teachings, even the most challenging conflicts can lead to renewed purpose and strengthened relationships.